Sales is Open with a New Way of Doing Business
Right now, we are all dealing with some unique circumstances in the world. Crown Auto Group is dedicated to providing contact-free and social distancing options for you to ensure that your visit is comfortable and safe as always.
In an effort to promote social distancing and to do our part to flatten the curve, the Crown Auto Group has decided to move to an appointment-only approach to our sales departments.
We have made this change to reflect our commitment to the health and well-being of all guests and staff associates.
As such, starting March 30, 2019 we will be providing our guests with two vehicle shopping options:
1. Private In-Person Shopping
- Start here when you want a private and safe car shopping experience. Test drives and vehicle viewings are available by appointment only. From there, one of our team members will promptly greet you and welcome you into our showroom.
- You can email any Crown dealership or call them directly to book a showroom visit/test drive appointment.
2. Test Drive from Home
- We are open 24/7 online. If you see a vehicle of interest or would like us to help you in your vehicle search, you can email any of our dealerships or call them directly.
- One of our product advisors can do a Facetime/live video walk-through of the vehicle of your choice to help you with any specific questions you might have
- If the vehicle is everything you’ve hoped for, we will get a copy of your driver’s license and deliver the vehicle to your home (fully cleaned and sterilized) for a complimentary no obligation 24-hour test drive.
- If you want to trade in your vehicle, we can also provide a complimentary appraisal.
- We will review payment options and finalize your deal via phone – the vehicle will then be held for you with a deposit on your credit card.
- We will send you a virtual credit application so you can complete your finance/lease application online. Your finance manager can review your finance and insurance options with you in person or on the phone.
- In regards to paperwork and delivery of your new vehicle, we can bring to you to sign or arrange for in store in a sanitized office and delivery pod.